Terms of Use — Shuffle Up and Deal!
Effective date: 13 July 2026 App version: 1.0.0 Publisher: AceRiver Studios ("we", "us") Contact: hello@aceriverstudios.com
By installing or using Shuffle Up and Deal! (the "App") you agree to these terms. If you do not agree, please uninstall the App.
These terms cover the App itself, the account and cloud-sync features, and the in-app TURNER assistant — they are the single, unified agreement between you and us. There is no separate TURNER agreement: TURNER is a feature of the App and is governed by these terms in full.
These terms are supplemental to Apple's standard Licensed
Application End User Licence Agreement (the "Apple EULA"), which
forms the primary agreement between you and Apple for any App
installed from the App Store. They do not replace, override or limit
the Apple EULA — they add app-specific terms covering matters such
as calculation accuracy, TURNER usage and our limitation of
liability. Where these terms directly conflict with the Apple EULA,
the Apple EULA prevails to the extent required by Apple's
distribution rules; otherwise these terms apply. You can read
Apple's standard EULA at
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/.
1. What the App is
The App is a tournament-management tool for poker tournament directors. It runs blind clocks, manages players, calculates payouts, runs balancing across tables, tracks league points, and offers a chat assistant called TURNER. It does not facilitate real-money gambling, accept wagers, hold funds, or settle prizes. Any money amounts you enter are records you keep about events you run yourself.
1a. Your legal compliance — gambling, licensing, tax
Poker tournaments are regulated differently in every country, state, province, county and venue. Some jurisdictions require a licence to run any poker tournament; some prohibit cash prizes; some require prize-pool registration, raffle permits, or specific tax withholding; some prohibit poker entirely. The rules around what counts as "real-money gambling" versus a "social game" versus a "licensed event" are local, complex and change over time.
You alone are responsible for ensuring that every tournament you organise, host, advertise, score or pay out using the App or TURNER is lawful in the place it happens and complies with every applicable law, regulation, licence condition, venue rule, league rule, code of conduct and tax obligation. This includes (without limitation):
- Holding any licence, permit, registration or insurance required to run the event;
- Complying with local gambling, lottery, raffle, charitable-gaming and prize-promotion laws;
- Verifying player age and eligibility under local law;
- Reporting, collecting and remitting any tax, levy or duty payable on entry fees, rake, prize money or non-cash prizes;
- Complying with data-protection and consumer-protection law regarding the personal information you record about players;
- Following all venue, host, sponsor, league and federation rules applicable to the event.
We do not provide legal, tax, regulatory or licensing advice. The App and TURNER are general-purpose tournament-management tools and neither knows nor checks the law of the place you are running your event. If you are unsure whether a tournament you plan to run is lawful in your jurisdiction, you must take your own independent legal advice before using the App or TURNER to run it.
2. Licence
We grant you a personal, non-transferable, non-exclusive licence to install and use the App on devices you own or control, for personal or business use as a tournament director. You may not redistribute the App, reverse-engineer it (except to the extent that law forbids us restricting that), or remove credit notices from screens where they appear.
2a. Your account
The App requires a free account, provided through our identity processor (Clerk). You agree that:
- You will provide accurate sign-up information and keep it current.
- You are responsible for keeping your sign-in credentials secure and for all activity that happens under your account.
- Your account is personal to you. Do not share it, and tell us promptly at hello@aceriverstudios.com if you believe it has been compromised.
- You are at least 17 years old (see §6a and the Privacy Policy).
- We may suspend or terminate an account that breaches these terms, is used unlawfully, or abuses the service.
3. Your data and cloud sync
You are responsible for the data you enter into the App — players' names, contact details, photos, results, notes. You confirm that, where applicable, you have permission from the people in your roster to record and store in our cloud their details, including their photos, and that you will respect any local privacy laws that apply to your league or club. For that roster data you act as the data controller and we act as your processor.
When you are signed in and connected, the App automatically syncs your data to our secure cloud so it is available on your devices. How that data is stored, secured, kept private to your account, and deleted is described in detail in our Privacy Policy. In summary: your data is encrypted in transit, stored on managed infrastructure that encrypts it at rest, isolated so that only your account can access it, and never sold or shared.
Cloud sync provides redundancy, but it is not a guaranteed archival backup service. You remain responsible for keeping your own backups where data matters to you: the App offers manual export and file-based backups, and you should use them. Device loss, OS upgrades, accidental clears, account deletion and sync conflicts can all lose data, and connectivity is required for changes to reach the cloud.
You can delete your account and all of its synced data at any time from within the App; doing so is permanent and irreversible, as described in the Privacy Policy.
3b. Anonymous usage analytics
The App also sends a small set of anonymous usage counts to our server so we can see which features get used (no names, titles, notes, contact details or IP addresses leave the device). Full details — what is and is not collected, how often it is sent, how to turn it off, and how to delete what has already been sent — live in the "App Usage" section of our Privacy Policy. You can disable the feature or wipe your contributed data at any time from Settings → App Usage.
3a. Calculations, payouts and financial responsibility
The App produces figures — prize pools, payout splits, ICM deals, chip counts, blind levels, refunds, fees, league points, seat draws, and TURNER's suggested rulings. While we make every reasonable effort to keep these correct, you acknowledge and agree that:
- All figures, payouts and calculations produced by the App or by TURNER are provided for convenience only and must be independently verified by you before being announced, paid out, collected, refunded, or acted upon at the table.
- You are solely responsible for confirming that any payout, prize pool, refund, fee, chip count, league point award, or other financial figure is correct for your event and your jurisdiction.
- Software bugs, unexpected inputs, device issues, data corruption, sync conflicts, mistyped entries and user error can all produce incorrect results. Generative AI can additionally hallucinate or paraphrase a rule incorrectly.
- The App is a tool — it is not a substitute for the judgement, oversight and verification of a qualified tournament director, and TURNER is not a substitute for the floor's call at the table.
- You — not us — are responsible for any money paid, collected, withheld or refunded based on figures produced by the App or TURNER. This includes prize-pool short- or over-payments, refund disputes, league-standing corrections, and any tax or licensing consequences flowing from those decisions.
4. The TURNER assistant
TURNER is a generative AI feature designed to help tournament directors look up rules, draft notes, walk through disputes and answer "how do I do X" app questions. It is provided as a convenience and you must use it accordingly:
- TURNER is an assistant, not an arbiter. The Tournament Director's ruling at the table is always final and overrides anything TURNER suggests. TURNER's reply is a starting point, not a binding judgement.
- TURNER can be wrong. Generative AI can hallucinate, misread context, paraphrase a rule incorrectly, or miss a relevant rule entirely. You are responsible for verifying anything safety- or fairness-critical against the cited source before acting on it.
- Cited rules are the source of truth. Where TURNER cites a
ruleset rule (for example
[TDA-19]), the cited rule body — not TURNER's paraphrase — is what governs. - No legal, medical, financial or licensing advice. TURNER is not a lawyer, an accountant, a doctor or a gambling-regulation expert, even if it sounds confident.
- No content you wouldn't say to a stranger. Treat TURNER as a third-party service. Do not paste private medical information, payment data, government identifiers, or anything else you would not show a stranger.
- Acceptable use. Do not use TURNER to attempt to generate content that harasses, threatens, defames or sexualises another person; to evade the law; or to plan illegal gambling activity.
- Server-side logging. Every TURNER chat send is logged on our server in anonymised form (your install UUID, a salted hash of your source IP, the same anonymised payload your device sent, and outcome metadata). Raw rows are retained for 180 days; aggregate counts derived from them are retained indefinitely. By using TURNER you agree to this logging. The Privacy Policy describes what is stored, why, and how to request deletion via turner@aceriverstudios.com quoting your install UUID. Deletion does not reset your rate-limit counters.
- Reports. The "Report this reply" surface inside TURNER is for flagging genuine moderation concerns (inaccuracy, inappropriate content, hallucinated citations). Submitting a report consents to us reviewing the report payload as described in the Privacy Policy.
The App's onboarding modal and chat sheet display a short version of these obligations the first time you open TURNER. By proceeding past that screen you confirm you have read them.
5. AI output is yours to verify
TURNER replies are generated by a third-party model (Google's Gemini 2.5 Flash, accessed via our AI gateway). Output may be incorrect, out of date, or contradicted by your local jurisdiction or house rules. You must independently verify any TURNER output before relying on it for a real decision. We are not liable for any loss caused by acting on a TURNER reply without independent verification.
6. No warranty
The App is provided "as is" and "as available". To the maximum extent permitted by law we disclaim all warranties — express or implied — including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, accurate, error-free, secure against every attacker, compatible with every device, that sync will always succeed or be conflict-free, or that defects will be fixed.
6a. Eligibility
You must be at least 17 years old to create an account or use the App, consistent with its 17+ App Store age rating. By using the App you confirm that you meet this requirement.
7. Limitation of liability
To the maximum extent permitted by law, AceRiver Studios (together with our developers, contributors, affiliates and licensors) will not be liable to you for any loss, damage, dispute, claim or cost arising from or relating to your use of the App or TURNER, including but not limited to:
- Incorrect prize pool, payout, refund or ICM-deal calculations;
- Errors in seat assignments, table balancing, dealer rotation or waitlist ordering;
- Loss of tournament, league or roster data — including data not successfully exported, synced, or restored from a backup file;
- Inaccurate timing, blind levels or break management;
- Incorrect, paraphrased or hallucinated TURNER rulings, citations or suggestions;
- Disputes between players, staff, venues or third parties;
- Indirect, incidental, consequential, special, exemplary or punitive damages, including lost profits, lost goodwill, lost data or business interruption — even if we have been advised of the possibility.
To the maximum extent permitted by law, we accept no liability whatsoever for any loss or damage of any kind arising from or relating to your use of the App or TURNER. Our total aggregate liability to you for any and all claims is zero. Your sole and exclusive remedy for dissatisfaction with the App or TURNER is to stop using them.
Nothing in these terms limits any liability that cannot be limited under applicable law, or affects your statutory rights as a consumer.
7a. Assumption of risk
You expressly acknowledge that:
- Running a poker tournament involves handling money, players and rulings whose consequences you alone control.
- The App and TURNER are convenience tools that can be wrong, go offline, lose data or produce paraphrased or hallucinated output.
- You have chosen to use them with full knowledge of those risks and of the zero-liability position set out in §7.
You assume all risk associated with your use of the App, TURNER and any output produced by them, and with any decision you or anyone else makes in reliance on that output.
7b. Time limit for bringing claims
To the maximum extent permitted by law, any claim you wish to bring against us in connection with the App or TURNER must be notified to us in writing at hello@aceriverstudios.com within six (6) months of the event giving rise to the claim. Any claim notified after that period is permanently waived.
8. Indemnity
You agree to indemnify and hold harmless AceRiver Studios from any third-party claim arising from your use of the App, your data, the personal data of players you record and upload, or TURNER content you generated, distributed or acted upon — to the extent the claim is caused by your action or omission rather than ours.
9. Changes to the App or these terms
We may update the App and these terms at any time. Material changes trigger a re-acceptance gate inside the App on next launch; minor changes are published in-app without re-prompting. If you do not accept updated terms you must stop using the App and may delete your account.
10. Termination
You may stop using the App at any time by uninstalling it, and you may delete your account and all of its synced data from within the App. We may suspend or terminate your account, or restrict TURNER access for a device that violates §4 (acceptable use), by rate-limiting it or rejecting its requests. On account deletion your synced data is removed as described in the Privacy Policy.
11. Governing law
These terms are governed by the law of England and Wales. The courts of England and Wales have non-exclusive jurisdiction over disputes, without prejudice to any consumer rights you have under the law of the country in which you reside.
12. Contact
13. Severability
If any provision of these terms is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, that provision shall be severed — or read down to the narrowest extent needed to make it enforceable — and the remaining provisions shall continue in full force and effect. In particular, if any part of §7 (Limitation of liability), §7a (Assumption of risk) or §7b (Time limit for bringing claims) is held unenforceable, the remainder of those sections shall continue to apply to the maximum extent permitted by law.
14. Entire agreement, waiver, assignment
- Entire agreement. These terms, together with the Privacy Policy and Apple's standard EULA, are the entire agreement between you and us in relation to the App and TURNER and supersede any prior representations, agreements or understandings.
- No waiver. Our failure to enforce any provision of these terms is not a waiver of that provision or of our right to enforce it later.
- Assignment. We may assign or transfer our rights and obligations under these terms to a successor in business or to an affiliate. You may not assign yours without our prior written consent.
- No third-party beneficiaries. No person other than you and us has any right to enforce these terms.
- Headings. Section headings are for convenience only and do not affect interpretation.
15. Survival
Sections 1a (Your legal compliance), 3 (Your data and cloud sync, as to your responsibilities for roster data), 3a (Calculations, payouts and financial responsibility), 6 (No warranty), 7 (Limitation of liability), 7a (Assumption of risk), 7b (Time limit for bringing claims), 8 (Indemnity), 11 (Governing law), 13 (Severability) and 14 (Entire agreement, waiver, assignment) survive any termination of these terms, deletion of your account, withdrawal of TURNER access, or uninstallation of the App.
